Frequently Asked
Questions
Our Frequently Asked Questions are here to help you learn more about our event décor services, from weddings and birthdays to corporate celebrations. Whether you’re curious about custom themes, booking timelines, or setup details, we’ve got the answers. Explore below to see how we bring your vision to life, stress-free, and beautifully executed.
What types of events do you decorate?
We specialize in weddings, birthdays, baby showers, corporate events, holiday parties, and more.
How far in advance should I book your services?
We recommend booking at least 1–3 months in advance, but we can sometimes accommodate last-minute requests at an additional cost.
Do you require a deposit?
Yes, a deposit is required to secure your date, with the balance due prior to the event.
What happens if I need to cancel or reschedule?
Cancellations are subject to our policy. Deposits are typically non-refundable but may be transferable depending on notice.
Do you create balloon arches, flower walls, or photo backdrops?
Yes! We specialize in statement pieces that make your event unforgettable.
Do you offer customized themes and designs?
Yes! We work with your vision and theme to create a personalized décor plan.
Do you provide consultations?
Yes, we offer consultations to discuss your theme, color palette, and budget before creating a proposal.
Do you handle setup and teardown?
Yes, our team can take of setup before the event and teardown afterward, at an additional cost, so you can focus on enjoying your day.
What if something gets damaged during the event?
Clients are responsible for rental items. Any damage or loss will be charged accordingly.